Terms & Condition

The Cruze Premium Business hotel Rules & Regulation

• We advise you to guarantee your reservation against credit card deposit.
• In keeping with the heightened security procedures we request you kindly to carry a photo identity to present at Check-in; it could be your Passport, Driving License, Voter ID Card or Pan Card.
• All telephonic reservation requests will be held on tentative basis and a written confirmation is required by the Hotel to confirm the reservation within the time given by the Reservations Department.
• All reservation confirmation should have the arrival details along with contact number, preferably the mobile number of the guest to minimize inconvenience to the guest on arrival. • All guests have to settle their bills directly, before checking out, either by cash or card. The hotel does not honor personal cheques.
• The credit facility is applicable only for the Companies who are in the approved list of the Hotel. For any bills to company the same should be mentioned in the reservation confirmation mail / fax / letter mentioning the details. Billing letter duly signed by an authorized person is required to send bills to Your Company.
• The hotel reserves the right to cancel non – guaranteed reservations after 15.00 hrs on the day of arrival and will be charged full price if not cancelled 48 hours prior arrival.
• Reservations without an arrival time are liable to be released by 15.00 hrs unless guaranteed.
• Taxes as applicable.

Check-In / Check-Out policy:

• Check in check out time is 12.00 hrs. Late checkouts and early check-in are subject to availability.
• For early morning arrivals prior to 09: 00hrs, the room will be booked and charged from previous night or else the room will be allocated as per the availability.
• A checkout before 1800hrs is subject to 50% charges of room rate, after 1800Hrs 100% of the room rate.
The Hotel Management reserves the rights to change / alter / modify the rules & regulations at any time without prior notice. For further clarifications and / or information, please contact the Hotel Personnel.